NS
Njabulo S
1 reviews | Active since May 2021
09 Nov 2021, 08:56
Very bad service & unprofessional
Hi
Attached find the proof of payment for the month of October. Yesterday l asked to be sent fees that l will be charged for canceling in November and you people sent 2 invoices saying l did not pay in October. Please rectify your error.
l paid in October and also sent a proof of payment,but still you say l am owing. Kindly do your jobs.
l need you to get back to me in regards to my question about how much penalty fees will l have to pay since l have served my notice for you to cancel in November due to your unprofessional service. If you think you can bully me with your unprofessional service, l will escalate this with Telecommunications Industry Ombudsman.
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Replies (2)NS
Njabulo S's updateReviewer Update
09 Nov 2021, 11:41l will be waiting for the call. Hope you will fulfill what you are promising. Sick and tired of Super Sonic bad service and unprofessional staff.
NS
Njabulo S's update09 Nov 2021, 11:41
Reviewer Update
l will be waiting for the call. Hope you will fulfill what you are promising. Sick and tired of Super Sonic bad service and unprofessional staff.
NS
Njabulo S's updateReviewer Update
10 Nov 2021, 09:55Super sonic promised to call me yesterday in regards to my email in connection with my payment for the month of October, l regret to say AGAIN super sonic's *********** staff never fulfilled their promise nor bother responding to my query and as l type l have not been having network since Sunday.
NS
Njabulo S's update10 Nov 2021, 09:55
Reviewer Update
Super sonic promised to call me yesterday in regards to my email in connection with my payment for the month of October, l regret to say AGAIN super sonic's *********** staff never fulfilled their promise nor bother responding to my query and as l type l have not been having network since Sunday.