Very bad service delivery

This is the worst service provider. I loged a ticket on the 3rd of June after we had a power outage and when the power returned I had no internet. I have made several calls to follow up because their is absolutely no communication from there side. So you keep on spending money to try and get a service that you are paying for to work. I even phone Metro Fiber and see if I can not get it fixed without Supersonic but no luck. I have also written an email to the complaint department but I do not have any hope of getting any assistance. Please people avoid this so called service provider because you are going to be disappointed.