DS
Demetry S
1 reviews | Active since May 2024
02 May 2024, 09:07
Very BAD, do not recommend
BAD customer service. It deserves a minus zero since the migration last year. No reply on WhatsApp, until you get "Couldn't get to your issue," Send another message tomorrow. I Think we're being ****MED into them running up our bill and we not being able to close or terminate contract.
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Replies (1)
Supersonic 's replyOfficial
02 May 2024, 14:29Good day, Demetry,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your ID number and a brief description of your query so can assist.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your ID number and a brief description of your query so can assist.
Kind regards,
AM
Best regards,
Supersonic 's reply02 May 2024, 14:29
Official
Good day, Demetry,
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your ID number and a brief description of your query so can assist.
Kind regards,
AM
On behalf of Supersonic, I sincerely apologise for the negative experience.
Anything less than ensuring you receive a satisfactory customer experience is completely unacceptable.
Kindly reply privately with your ID number and a brief description of your query so can assist.
Kind regards,
AM
Best regards,