Very bad customer service, don't value their customers

Service from this company it's bad I'm not a happy client I don't think they value the service they give to us as their clients, because I have been reporting the same matter for the past two weeks with no sold solution.

I thought they will do better in the market since they are offering something different and I was hoping that by joining them I will be opening doors for them in my area but by the look of things I personally wouldn't not recommend this ISP to anyone because they clearly don't value customer service. I can't report a same issue week in and week out and them to take you serious you need to call them more than three times and it takes them to attend to your matter more than 2 to 3 hours before they can look into it.

I'm working from home this is affecting my productivity at work because of internet connection from supersonic. I'm angry, disappointed with the value of customer service I'm getting from supersonic.