BP
Bontle P
1 reviews | Active since Sept 2017
14 Nov 2023, 02:24
Very angry disappointed customer
Their service is so bad their agents don't know what they are doing I've been calling their call center since 02 November till today still my Fibre is still not resolved I haven't had service since 2 November till now they keep on telling me that they've escalated the matter to vuma
Spoke to several agents namely Khensani,Palesa,Tracy,Kwena they don't even call u back to tell you about the status of your query
The only agent that comes back to me is Ethel she's been trying to sort out this problem but she's not winning I've ran out of patience pls assist
Helpful (0)
Replies (2)0
Replies (2)BP
Bontle P's updateReviewer Update
14 Nov 2023, 09:49We tried this Username and password last week Thirsday and Friday with Ethel did everything that is written here on the feedback still we didn't win the Wifi was unplugge since last week Friday only plugged it in yesterday it is still showing the old password and showing Disconnected on my TV comments .
Problem still not resolved username still showing SW-1***
Problem still not resolved username still showing SW-1***
BP
Bontle P's update14 Nov 2023, 09:49
Reviewer Update
We tried this Username and password last week Thirsday and Friday with Ethel did everything that is written here on the feedback still we didn't win the Wifi was unplugge since last week Friday only plugged it in yesterday it is still showing the old password and showing Disconnected on my TV comments .
Problem still not resolved username still showing SW-1***
Problem still not resolved username still showing SW-1***
Supersonic 's replyOfficial
14 Nov 2023, 09:51We apologize for the inconvenience we will contact you shortly. Kind regards Supersonic.
Supersonic 's reply14 Nov 2023, 09:51
Official
We apologize for the inconvenience we will contact you shortly. Kind regards Supersonic.