MR
Marinus R

1 reviews | Active since Dec 2011

03 May 2024, 08:40

Utterly useless

I have never in my life had to deal with such completely and utterly useless customer service in my life before. You wait 3 hours for them to reply on their WhatsApp chat line and if you then don't reply back to their eventual reply within 10 minutes they close the chat, with a message that they assume your problem has been resolved. It's infuriating. If you try to call, no answer!!! they don't do "Customer walk in" impossible to deal with. KEEP AWAY

0
Replies (1)
Supersonic
Supersonic 's reply06 May 2024, 14:14
Official
Good day, Marinus,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.Kindly reply privately with your ID/account number and a brief description of your query so we can assist.Kind regards,AM