SN
Siyabonga N
1 reviews | Active since Jul 2018
20 Aug 2020, 11:17
User Portal Not Working Adequately
I'm not able to retrieve historical invoices from your portal. This wouldn't be an issue if you e-mailed them but you no longer do. I requested 3 months of invoices to be mailed to me from one of your agents called Rebecca, and instead she e-mailed me a statement. Please resolve this.
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
20 Aug 2020, 11:23Hello Siyaboinga,
I have escalated your issue to our billing department who will be in touch shortly to assist. Apologies for any inconvenience caused.
Regards,
Sandra
I have escalated your issue to our billing department who will be in touch shortly to assist. Apologies for any inconvenience caused.
Regards,
Sandra
Supersonic 's reply20 Aug 2020, 11:23
Official
Hello Siyaboinga,
I have escalated your issue to our billing department who will be in touch shortly to assist. Apologies for any inconvenience caused.
Regards,
Sandra
I have escalated your issue to our billing department who will be in touch shortly to assist. Apologies for any inconvenience caused.
Regards,
Sandra
SN
Siyabonga N's updateReviewer Update
20 Aug 2020, 11:30I have received my invoices, thank you for the quick response and assistance. It is much appreciated.
SN
Siyabonga N's update20 Aug 2020, 11:30
Reviewer Update
I have received my invoices, thank you for the quick response and assistance. It is much appreciated.
Supersonic 's replyOfficial
20 Aug 2020, 12:43Absolute pleasure, have a great day further.
Warm regards,
Sandra
Warm regards,
Sandra
Supersonic 's reply20 Aug 2020, 12:43
Official
Absolute pleasure, have a great day further.
Warm regards,
Sandra
Warm regards,
Sandra