CM
Conor M
1 reviews | Active since Aug 2023
31 Aug 2023, 20:19
UselessSonic
Absolutely no technical service, unable to assist with any technical issues, even when they cannot provide any internet. MTN provides the network and are equally useless. A wattsapp service line bot that should work for Government. What they can do is charge you every month for not actually providing any Fibre service. Stay away at any cost.
Helpful (0)
Replies (7)0
Replies (7)
Supersonic 's replyOfficial
31 Aug 2023, 22:01Good evening, thank you for contacting Supersonic. We apologize for the unpleasant service you have received. Kindly note that a case has been logged and I have sent a follow-up regarding this issue.
Best regards,
Supersonic 's reply31 Aug 2023, 22:01
Official
Good evening, thank you for contacting Supersonic. We apologize for the unpleasant service you have received. Kindly note that a case has been logged and I have sent a follow-up regarding this issue.
Best regards,
CM
Conor M's updateReviewer Update
01 Sept 2023, 05:41Again, that is no help. Everyone I spoke to has logged a case but no one has done anything. Nothing.
CM
Conor M's update01 Sept 2023, 05:41
Reviewer Update
Again, that is no help. Everyone I spoke to has logged a case but no one has done anything. Nothing.
Supersonic 's replyOfficial
01 Sept 2023, 09:03Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Best regards,
Supersonic 's reply01 Sept 2023, 09:03
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Best regards,
CM
Conor M's updateReviewer Update
01 Sept 2023, 09:45Thanks again for doing nothing. Super.
CM
Conor M's update01 Sept 2023, 09:45
Reviewer Update
Thanks again for doing nothing. Super.
Supersonic 's replyOfficial
01 Sept 2023, 10:04Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Best regards,
Supersonic 's reply01 Sept 2023, 10:04
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Best regards,
CM
Conor M's updateReviewer Update
01 Sept 2023, 10:09Another bot reply.
CM
Conor M's update01 Sept 2023, 10:09
Reviewer Update
Another bot reply.
Supersonic 's replyOfficial
01 Sept 2023, 11:04Good day
Thank you for contacting Supersonic. Kindly you will be contacted by the technicians today for scheduling.
Kind Regards
Supersonic Team
Thank you for contacting Supersonic. Kindly you will be contacted by the technicians today for scheduling.
Kind Regards
Supersonic Team
Best regards,
Supersonic 's reply01 Sept 2023, 11:04
Official
Good day
Thank you for contacting Supersonic. Kindly you will be contacted by the technicians today for scheduling.
Kind Regards
Supersonic Team
Thank you for contacting Supersonic. Kindly you will be contacted by the technicians today for scheduling.
Kind Regards
Supersonic Team
Best regards,