SD
Steven D

1 reviews | Active since Oct 2017

23 Aug 2021, 15:42

Useless Support I have seen

How do you render a service and can't even provide support for it! On top of that you can't even provide the most basic support platform like allowing us to send en email to get help, get rid of that flippin whatsapp(BOT) it's useless.

0
Replies (8)
Supersonic
Supersonic 's reply23 Aug 2021, 15:45
Official
Good day Deep One. 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query. 
Kind regards, Nonhlanhla

Best regards,

Supersonic
Supersonic 's reply23 Aug 2021, 15:53
Official
Hi Deep One.
I apologise for the frustration caused. Kindly advise if you have a query you would like us to look into so I can do so. Alternatively, Kindly provide me with your contact number so I can contact you as the number you have put up is not valid. 
Kind regards, Nonhlanhla

Best regards,

SD
Steven D's update23 Aug 2021, 16:11
Reviewer Update
Hi Nonhlanhla

Kindly email me on:
***

Thank you
Steven
Supersonic
Supersonic 's reply23 Aug 2021, 16:23
Official
Hi Steven. 
I have sent you an email. 
Kind regards, Nonhlanhla

Best regards,

SD
Steven D's update23 Aug 2021, 17:23
Reviewer Update
I haven't received anything yet.
Supersonic
Supersonic 's reply23 Aug 2021, 18:39
Official
Hi Steven. 
I apologise for that. I assure you that I had sent a email. This is proof of this. 
Kindly send me an email to *** so I can investigate and assist your query. 

Kind regards, Nonhlanhla

Best regards,

SD
Steven D's update24 Aug 2021, 14:06
Reviewer Update
Hi Nonhlanhla

Can you confirm receipt of me email I sent you?
SD
Steven D's update24 Aug 2021, 15:51
Reviewer Update
This is the reason why businesses flop. It's because there's no sense of seriousness on how important it is to try and keep your client's happy! So sad I must remind you of doing your job.
Can you please cancel my services and take your equipment with as well.