TN
Thulisile N

1 reviews | Active since Feb 2016

29 Jun 2022, 08:17

Useless Supersonic

You have outdone yourself again. I cancelled my subscription with effect 1 July 2022 on the 28 May 2022. When I wake up this morning my line is canceled and have no access to internet. I am invoiced for a full month. I am sitting now being held hostage by Supersonic as I can’t wait from home as they have suspended my line but did not hand over the line to the new provider. They say I will receive a message that my service has been moved so I must sit with no internet for 2 days that I have paid for. Please release my line today so that I can move on from this toxic company. I would not even give you a star a 0 is enough for you

0
Replies (1)
Supersonic
Supersonic 's reply29 Jun 2022, 13:01
Official
Good day Thulisile, thank you for reaching out to Supersonic. We would like to apologize for any inconvenience caused to this regard. Please send us a direct message with your query via facebook, twitter or feel free to reach out to our Call Centre on ***/ kindly send us a WhatsApp and we will assist as best we can. Regards, The Supersonic Team