VM
Vusi M

1 reviews | Active since Jan 2014

18 Mar 2021, 08:53

useless services

I want Calvin Colett CEO of Supersonic to reply to me.

Mr CEO didn't you teach or train you people how to deal with Irate clients like myself i mean the whole month connection is on below average or poor connection quality i cannot attend Zoom meeting or on Teams because of bad connection i'm paying R 1000 monthly for uncapped internet why should i suffer like this why tell me, and its always the same problem with supersonic, today i called in spoke to Mpilo Phiri she was rude and had a terrible attitude she could've dealt with my query in a different manner if she was trained to handle angry or frustrated clietns instead she told me that she will drop the line and she doesn't care if i'm helped or not that't the kind of employees you have representing mtn.

0
Replies (1)
Supersonic
Supersonic 's reply18 Mar 2021, 09:46
Official
Good day Vusi,

My sincere apology for the inconvenience and frustrations caused. I will be in contact with the relevant departments to resolve this matter.

Kindest Regards,
Joshua