LJ
Leandrie J
1 reviews | Active since Dec 2018
14 Jan 2022, 10:58
USELESS SERVICE ONCE AGAIN!!
Once again I am sitting without internet!!!! I waited 6 months for a credit note for a mistake made on their side. They finally sent me the credit note in January. I told them in December I will not make payment until I know whats going on. Every month I sit without internet for up to a week. Do I ever get reimbursed for these days no I dont but as soon as I am a day late my services get suspended!!!! I want my services reconnected immediately!!!
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Replies (2)
Supersonic 's replyOfficial
14 Jan 2022, 14:03Good afternoon Leandrie
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account and will call you shortly.
Warm regards
WN
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account and will call you shortly.
Warm regards
WN
Supersonic 's reply14 Jan 2022, 14:03
Official
Good afternoon Leandrie
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account and will call you shortly.
Warm regards
WN
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l look at your account and will call you shortly.
Warm regards
WN
LJ
Leandrie J's updateReviewer Update
14 Jan 2022, 16:17Hi thank you yes it is. Apologies I was in a meeting. I will settle the outstanding amount on the 25th. Thank you for your swift response
LJ
Leandrie J's update14 Jan 2022, 16:17
Reviewer Update
Hi thank you yes it is. Apologies I was in a meeting. I will settle the outstanding amount on the 25th. Thank you for your swift response