WJ
Warren J

1 reviews | Active since Aug 2016

10 Apr 2024, 14:24

Useless

Still waiting for my refund..

1.

Name:Patricia MabiletsaDate:06 Jan 2024 15:23Wrote:Y'ello,

Please be advised that your banking details have been forwarded to our billing team. please note that the refund process takes 7-21 working days.

Thank you and have a bright day.

2. More communication: FW: Ticket # [SST251008] // RE: Supersonic Credit Note Notification // (New Comment) // Mthetho Mdinwa

19 January 2024

Good day *********

The balance on your account SS********** is -R899,00.

Your refund is currently in progress. We will update you as soon as this has been processed.

Thank you for your patience and understanding in this regard.

Kind Regards

Team Supersonic Unhappy customer Reply (1) Supersonic ’s reply 22 Mar 2024 at 11:57 Good day, Warren, Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused. We have requested our billing department to urgently assist, and feedback will be provided as soon as possible. Kind regards, AM

0
Replies (1)
Supersonic
Supersonic 's reply12 Apr 2024, 09:13
Official
Good Day Warren,

Thank you for reaching out to Supersonic. We apologize for the delay and inconvenience.
Kindly note that the matter has been escalated to the billing department to assist.

Kind Regards,
Supersonic Team.