MA
Monique A

1 reviews | Active since May 2020

02 May 2020, 10:05

Useless customer service

Poor sercice and useless customer service. They are very rude and do not answer calls or whatsApp messages

0
Replies (4)
Supersonic
Supersonic 's reply04 May 2020, 18:03
Official
Hello Monique, 

An agent will be in touch to ascertain the nature of your issue and to see if we can assist. 

Regards, 
Sandra 
MA
Monique A's update06 May 2020, 11:49
Reviewer Update
Hi, its been almost a week and i still haven't received a call from anyone, I've sent 4 emails for cancellation and kept on receiving a reply that someone will give me a call. nothing till this day

Can we please have this sorted i do not want to be a part of your clients anymore


MA
Monique A's update12 May 2020, 11:08
Reviewer Update
And still nothing from your call center or anyone
NO ONE HAS CONTACTED ME YET
MA
Monique A's update11 Jun 2020, 07:28
Reviewer Update
SANDRA

WHEN ARE YOUR PEOPLE GOING TO CONTACT ME?? I'VE BEEN WAITING FOR THIS DAMN ROUTER TO BE COLLECTED FOR TWO WEEKS, I WILL SEND IT MY SELF I WILL POST THE ORDER NUMBER AND ALL THE INFO RIGHT HERE SINCE NONE IF YOUR YOUR WHATSAPP LINES WORK AND THERE'S NO EMAIL ADDRESS I CAN RESPOND BACK TO! IF I DO NOT GET A CALL BY THE END OF NEXT WEEK I'M SENDING IT BACK AND IF THIS COMPANY DARES TO DEDUCT THE R2000 FROM MY ACCOUNT I WILL SUE YOU!!!! NOT JUST THE COMPANY BUT YOU PERSONAL TOO