CB
Christo B

1 reviews | Active since Jun 2021

02 Jun 2021, 10:02

Useless company

They are useless, only tele support. I wanted to upgrade to Fibre since I had LTE. They came and said they could not. I cancelled my LTE the next day as instructed by someone over the phone. I sent it to them 4 times to cancel. I still get a invoice monthly that just add up. I got Afrihost the next day to install fibre. when I plugged in the supersonic Lte router I saw that I had a lot of data left. I removed the sim card and put it in a safe place. I will not use the data as proof that I have not but I;m still getting billed. Useless company. Please dont use them. I used Afrihost in the past and never had issues. Any person using them will suffer the consequences, I promise you. Stay away from them

0
Replies (1)
Supersonic
Supersonic 's reply02 Jun 2021, 14:05
Official
Good day Christo B, Thank you for reaching out to Supersonic. I apologize for this
please be advised that we are investing the matter and one of our agents will be in touch with you. We apologize for any inconveniences caused. SN