HT
Handre T
1 reviews | Active since Jan 2011
02 May 2024, 16:35
Useless and doesn't cancel debit order after cancelling subscription
Useless. Cancelled my subscription for the end April, yet I've been debited for May. Account queries department never answers the phone after holding for 30+ mins 3 times in a row. STAY AWAY FROM SUPERSONIC!!!!!!
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Supersonic 's replyOfficial
06 May 2024, 13:33Good day, Handre,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply06 May 2024, 13:33
Official
Good day, Handre,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM