USELESS!!!!!!!!!!!!!!

Item: Supersonic
Rating: 1

I have not even started using your product , but is this is how **** your before service is i don't know if i want to find out what your after service is .

My router got delivered on 11/08/2021 , apparently it was already activated i was just suppose to plug and play - well surprise surprise that was not the case - i phoned last night after 40min they told me they will be escalating the matter that is also not the case all i received was a bill for pro rata 19days but i already paid 199 upfront , for what is the R199 payment the and why is my router not live yet !

I phoned customer care 5 times and my problem is not getting sorted !!! they are all USELESS up to **** !!!

my ID *** cell ***acc SS***

I want my router activated !!!!!!!!!!!!!! and my monies paid to much ( R78) refunded !!! OR AN EXPLINATION WHY THEY ARE CHARCHING ME ANOTHER R122.

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

12 Aug 2021, 13:32

Good day, Elzaane , Thank you for reaching out to Supersonic. I apologise for the frustration caused please be advised that i am looking into your account and will provide you with feedback shortly.

Regards
Nonhlanhla

Supersonic 's reply12 Aug 2021, 13:32

Official

's updateReviewer Update

12 Aug 2021, 19:43

I do not know who DK on your FB is but give that man a bells, a promotion, a increase and make him boss.

I however still need someone to sort out my account. And why i was bilked again i already paid R199 upfront.

's update12 Aug 2021, 19:43

Reviewer Update