LJ
Lyle J

1 reviews | Active since May 2014

10 Aug 2021, 09:07

Useless

Useless after a week of hassles Still nothing was sorted out My order has been lost and found more times than I care to count It's been processing for an entire week Still no feedback No callback from "coordinators"

0
Replies (6)
Supersonic
Supersonic 's reply10 Aug 2021, 09:55
Official
Good Day, thank you for contacting Supersonic Fiber, apologies for the inconveniences caused, please hang in there while l look at your account. 

Warm regards 
Sylvester
LJ
Lyle J's update10 Aug 2021, 11:11
Reviewer Update
The "agent" on Whatsapp has me contacted to her since yesterday without any sort of assistance.
It's been a full week
Openserve literally operates from my street
So I find it very frustrating that, there are in excess of 5 vehicles going up and down
But you guys are unable to get this done quickly
It would've made sense if they were far away.
I just need someone to actually help instead of the constant lies and ********* tactices currently underway. I can see how this will be dragged out into months of back and forth. 3 agents promised me, the "coordinator" will call today but I guess that was just another lie.

LJ
Lyle J's update10 Aug 2021, 11:13
Reviewer Update
And also why do we as customers have to beg for assistance that should be readily and reliably available
LJ
Lyle J's update10 Aug 2021, 13:13
Reviewer Update
No reply on Whatsapp after I left multiple messages
No reply on Hellopeter as well
LJ
Lyle J's update10 Aug 2021, 15:09
Reviewer Update
Why can't you provide me with any feedback or even just have the decency to have your "coordinator" call me back
LJ
Lyle J's update10 Aug 2021, 15:10
Reviewer Update
Because what the actual **** is going on?