AB
Anne-Marie Buys

1 reviews | Active since Mar 2021

03 Mar 2026, 21:21

Unsolicited 8,5 % increase to clients

To just employ a 8,5 % increase is not acceptable by any person!

You did not even bother to ask your clients if they are happy about it?

I can stand for a 3 % increase but not 8,5 % increase - it is daylight *******!

I am a pensioner and cannot afford this huge unsolicited and totally uncalled for increase - you only made your intentions known on the 3rd day of the preceding month?

You are making YOUR problem your client’s problem and I do not think that is right.

I am going to go to the Ombudsman and CPA on this ridiculous and astronomically 8,5 % increase.

This price adjustment is necessary to cover the increased costs from the FNO for maintaining and improving the network and ensuring the continued reliability and quality of your fibre service.

You are already maintaining the network – why increase conservatively 5 million households with a 8,5 % increase? R 200 million per month additional income for maintaining and improving the network???????????? Who are you taking for a ride here?

When did the fibre network operator increase this ridiculous cost?

DISGUSTING!

0
Replies (0)