1 reviews | Active since Nov 2016

12 Jun 2020, 10:24

Unsatisfied client

I have been struggling since yesterday with my internet and this is unacceptable. Since I got the product I have on numerous occasions struggled with issues. There is no number to dial and the feedback on WhatsApp is less than pathetic. I have never come across such pathetic customer service. I am at my whits end with Supersonic. I demand urgent feedback and to resolve this issue emidiately. The *****nce you send me on WhatsApp is useless. Call me urgently on ***

0
Replies (1)
Supersonic
Supersonic 's reply12 Jun 2020, 12:12
Official
Hello Rulize, 

Apologies that you have had such a frustrating experience. Kindly note that I have escalated your issue to a support agent who will be in touch shortly to assist. 

Regards, 
Sandra