ZE
Zubair E
1 reviews | Active since May 2020
10 Jul 2021, 21:16
Unreliable fibre
20 minutes for them to answer the phone, related to a problem which was resolved a week ago. I got informed that the problem is with Vumatel. Find a better service provider! You are not reducing my monthly contribution nor providing me with a solution. This goes on for days! Im honestly considering looking for an alternative ISP.
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
11 Jul 2021, 09:21Good day Zubair Ebrahim. Thank you for reaching out to supersonic fibre. Apologies for the inconvenience caused. We will contact the relevant department so that this issue can be resolved for you.
We will keep you updated as we investigate further.
Kind regards.
Thando.
We will keep you updated as we investigate further.
Kind regards.
Thando.
Supersonic 's reply11 Jul 2021, 09:21
Official
Good day Zubair Ebrahim. Thank you for reaching out to supersonic fibre. Apologies for the inconvenience caused. We will contact the relevant department so that this issue can be resolved for you.
We will keep you updated as we investigate further.
Kind regards.
Thando.
We will keep you updated as we investigate further.
Kind regards.
Thando.
Supersonic 's replyOfficial
11 Jul 2021, 12:12 Good day Zubair E. Thank you for reaching out to supersonic fibre. I am sincerely sorry for the frustration caused. We will contact the relevant department so that this issue can be relsolved for you.
We will keep you updated as we investigate further.
Kind regards.
Thando.
We will keep you updated as we investigate further.
Kind regards.
Thando.
Supersonic 's reply11 Jul 2021, 12:12
Official
Good day Zubair E. Thank you for reaching out to supersonic fibre. I am sincerely sorry for the frustration caused. We will contact the relevant department so that this issue can be relsolved for you.
We will keep you updated as we investigate further.
Kind regards.
Thando.
We will keep you updated as we investigate further.
Kind regards.
Thando.
Supersonic 's replyOfficial
11 Jul 2021, 16:11 Good day Zubair E. Thank you for reaching out to supersonic fibre. I am sincerely sorry for the frustration caused. We will contact the relevant department so that this issue can be relsolved for you.
We will keep you updated as we investigate further.
Kind regards.
Thando.
We will keep you updated as we investigate further.
Kind regards.
Thando.
Supersonic 's reply11 Jul 2021, 16:11
Official
Good day Zubair E. Thank you for reaching out to supersonic fibre. I am sincerely sorry for the frustration caused. We will contact the relevant department so that this issue can be relsolved for you.
We will keep you updated as we investigate further.
Kind regards.
Thando.
We will keep you updated as we investigate further.
Kind regards.
Thando.
Supersonic 's replyOfficial
12 Jul 2021, 08:57Good day Zubair.
Apologies for the frustration caused. Kindly be advised that I will be looking into your issue and I will assist.
Kind regards,
Nonhlanhla
Apologies for the frustration caused. Kindly be advised that I will be looking into your issue and I will assist.
Kind regards,
Nonhlanhla
Supersonic 's reply12 Jul 2021, 08:57
Official
Good day Zubair.
Apologies for the frustration caused. Kindly be advised that I will be looking into your issue and I will assist.
Kind regards,
Nonhlanhla
Apologies for the frustration caused. Kindly be advised that I will be looking into your issue and I will assist.
Kind regards,
Nonhlanhla
Supersonic 's replyOfficial
12 Jul 2021, 09:55Good day Zubair Ebarhim. Thank you for reaching out to supersonic fibre.
We are sincerely sorry for the frustration caused. We will follow up with the relevant department so that this issue can be resolved for you, as soon as possible.
Kind regards.
Thando.
Supersonic 's reply12 Jul 2021, 09:55
Official
Good day Zubair Ebarhim. Thank you for reaching out to supersonic fibre.
We are sincerely sorry for the frustration caused. We will follow up with the relevant department so that this issue can be resolved for you, as soon as possible.
Kind regards.
Thando.