PD
Praise D
1 reviews | Active since Aug 2022
05 Jan 2023, 16:15
Unreliable
Supersonic this is unacceptable, i constantly loose internet connection for hours or days. i have logged tickets but no one has helped me(#SST077718 and #SST077621). Your support is non existing, your call center agents are not useful. Your WhatsApp agents reply after 2 hours (very ***********)
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Supersonic 's replyOfficial
05 Jan 2023, 17:58Good day Praise,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly be advised that we are investigating the cause of the Residential Node being down and I will revert back with feedback.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly be advised that we are investigating the cause of the Residential Node being down and I will revert back with feedback.
Kind regards,
AM
Supersonic 's reply05 Jan 2023, 17:58
Official
Good day Praise,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly be advised that we are investigating the cause of the Residential Node being down and I will revert back with feedback.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly be advised that we are investigating the cause of the Residential Node being down and I will revert back with feedback.
Kind regards,
AM