SN
Siyabonga N
1 reviews | Active since Jul 2018
04 Mar 2021, 14:57
Unreasonable turn around times
Expecting customers to wait 7 - 14 business days for someone from Supersonic to call them is unacceptable and extremely poor service. Especially for a relocation request. It is horrible company policy.
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Replies (2)
Supersonic 's replyOfficial
06 Mar 2021, 10:04Good day Siyabonga N,
My sincere apology for the delays and the inconvenience caused. I will be in contact with the relevant departments to resolve this as a matter of urgency.
Kindest regards,
Joshua
My sincere apology for the delays and the inconvenience caused. I will be in contact with the relevant departments to resolve this as a matter of urgency.
Kindest regards,
Joshua
Supersonic 's reply06 Mar 2021, 10:04
Official
Good day Siyabonga N,
My sincere apology for the delays and the inconvenience caused. I will be in contact with the relevant departments to resolve this as a matter of urgency.
Kindest regards,
Joshua
My sincere apology for the delays and the inconvenience caused. I will be in contact with the relevant departments to resolve this as a matter of urgency.
Kindest regards,
Joshua
SN
Siyabonga N's updateReviewer Update
08 Mar 2021, 13:41Hi Joshua
I still have not been contacted or assisted.
The next logical step is for me to cancel. And even that is a headache.
I still have not been contacted or assisted.
The next logical step is for me to cancel. And even that is a headache.
SN
Siyabonga N's update08 Mar 2021, 13:41
Reviewer Update
Hi Joshua
I still have not been contacted or assisted.
The next logical step is for me to cancel. And even that is a headache.
I still have not been contacted or assisted.
The next logical step is for me to cancel. And even that is a headache.