LB
Leah B

1 reviews | Active since Jul 2021

02 Jul 2021, 13:54

Unprofessional Service

Called to have my line activated on 29 June - Tuesday, Agents will tell you different thing each time you call, that time this is consuming both time and money. Spoke to a getleman on Wednesday who told me my case was sitting with a project manager and the turn around time is 48 hrs. Spoke to Nosipo today who told me now I have to re-apply so that I can get the router first, that I'm not the only customer they are dealing with. The conduct was extremly unprofessional and disgusting. I wish I had checked the reviews before engaging them.

0
Replies (1)
Supersonic
Supersonic 's reply02 Jul 2021, 14:19
Official
Good day Leah,

I do apologise for the unsatisfactory service that you have received. Kindly note that I have escalated your complaint and you will be contacted as soon as possible so that we can resolve this for you. 
 
Regards,

Patience