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LJ
Leandi J

1 reviews | Active since Feb 2020

07 Aug 2023, 08:06

Unprofessional Manner of speaking

But you requested to cancel on the 31st of July, why did you go pay?

This is how your people talk to their clients? His name is Mamotshane

0
Replies (5)
Supersonic
Supersonic 's reply07 Aug 2023, 08:13
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
LJ
Leandi J's update08 Aug 2023, 15:09
Reviewer Update
My query is still not sorted, I desperately need someone fit and competent to get in touch with me please. Been without internet for 3days now.
LJ
Leandi J's update08 Aug 2023, 15:10
Reviewer Update
I want my line to be canceled rather, going with another service provider and please be refunded.
LJ
Leandi J's update08 Aug 2023, 15:32
Reviewer Update
Useless really. Someone from Vuma Fibre had to call and explain the procedure,Supersonic failed to do. Throughly disappointed with Supersonic
LJ
Leandi J's update10 Aug 2023, 10:53
Reviewer Update
It's already been 4days that I am without internet now, I've been advised I won't be able to get a refund either. I need someone in charge to please get in touch with me please. This is getting ridiculous now, as I am being tossed between various consultants