JA
Joseph A

1 reviews | Active since Aug 2018

16 Feb 2019, 00:14

********* company to deal with, read T&Cs carefully before signing up.

Got contacted by their sales agents who offered a no obligations one month free trial, was told no cancellation costs would apply, however when I decided to cancel this trial through their whatsapp helpline , I was told there’s a clawback cancellation fee and supersonic refused to release my b ref into the holding pool. I contested this and was referred to their T&Cs which was added in later requiring me to pay the clawback fee.

A very dishonest and ********* company to deal with

0
Replies (1)
Supersonic
Supersonic 's reply16 Feb 2019, 07:23
Official
 Hi Yusuf, apologies for your experience kindly provide us with your full name or contact number and one of our consultant will call you to assist.  
You are also welcome to use our whatsapp line:+***8 for direct contact with our internal consultant team. You can use the hashtags #support #sales or #install to ensure the right assistance is provided. Thanks :)