NT
Ntsako T
1 reviews | Active since Nov 2021
23 Nov 2021, 08:13
Uncapped but throttling without user consent or awareness 1MBps speed cap
To be honest im angry very angry with supersonic. I switched from the 120gb package they offered which costs 400pm i used to get decent. Speeds on this package could connect 4 devices and we would have any problems while streaming and downloadin at the same time. But after switching to the uncapped 999pm package im seeing flames where my speeds get throttled to 1MBps i mean i was told there wouldn't be throttling anything. I have called them countless times amd i was told that the issue was resolved and i should restart my router and i did that nothing changed...i dont know what to do anymore i think i should just cancel and look for a better isp coz i camt cope with sich speeds
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Ntsako T's updateReviewer Update
25 Nov 2021, 17:52wht i have noticed is that since last year a lot of people have been having this issue. butthey never received a solution it seems ill have to bail out. Because it seems like the technicians themselves cant seem to figure out what the problem is , i have asked to restart the router several times, I'm even tired of this. and then they tell me that the tower im connected to seems to be overloaded, this tower they are talking about used to give me 100mbps but since the upgrade they tell me its overloaded.
I'm just sticking around for this week only coz ive missed creating content for my page,im a content creator and at this current rate i cant work with supersonic I've missed a full week of content creation.if the week ends with no change im ending things with them will try other providers.
I'm just sticking around for this week only coz ive missed creating content for my page,im a content creator and at this current rate i cant work with supersonic I've missed a full week of content creation.if the week ends with no change im ending things with them will try other providers.
NT
Ntsako T's update25 Nov 2021, 17:52
Reviewer Update
wht i have noticed is that since last year a lot of people have been having this issue. butthey never received a solution it seems ill have to bail out. Because it seems like the technicians themselves cant seem to figure out what the problem is , i have asked to restart the router several times, I'm even tired of this. and then they tell me that the tower im connected to seems to be overloaded, this tower they are talking about used to give me 100mbps but since the upgrade they tell me its overloaded.
I'm just sticking around for this week only coz ive missed creating content for my page,im a content creator and at this current rate i cant work with supersonic I've missed a full week of content creation.if the week ends with no change im ending things with them will try other providers.
I'm just sticking around for this week only coz ive missed creating content for my page,im a content creator and at this current rate i cant work with supersonic I've missed a full week of content creation.if the week ends with no change im ending things with them will try other providers.