BB
Berten B

1 reviews | Active since Sept 2009

31 Oct 2021, 18:10

Unbale to sort out billing issue.

And again.... @Supuersonic, I'm not going away until my issue is resolved. So you did try to contact me, only called once during load shedding, you posted and I rep**** to call me back within in one hour. I'm still waiting...

Here is my story again... I accidentally paid manual payments and together with this a few debit orders was also conducted by Supersonic. Please do the right honest things and pay back what does not belong to you.

0
Replies (2)
Supersonic
Supersonic 's reply01 Nov 2021, 08:27
Official
Good day Berten. 
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query. 
KInd regards, Nonhlanhla
BB
Berten B's update01 Nov 2021, 08:36
Reviewer Update
Hi Nonhlanhla, thanks for your reply.
Would you please arrange a teams meeting for us with yourself and the manager at billing or accounts department?