BB
Berten B
1 reviews | Active since Sept 2009
31 Oct 2021, 18:10
Unbale to sort out billing issue.
And again.... @Supuersonic, I'm not going away until my issue is resolved. So you did try to contact me, only called once during load shedding, you posted and I rep**** to call me back within in one hour. I'm still waiting...
Here is my story again... I accidentally paid manual payments and together with this a few debit orders was also conducted by Supersonic. Please do the right honest things and pay back what does not belong to you.
Helpful (0)
Replies (2)0
Replies (2)Supersonic 's replyOfficial
01 Nov 2021, 08:27Good day Berten.
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
KInd regards, Nonhlanhla
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
KInd regards, Nonhlanhla
Supersonic 's reply01 Nov 2021, 08:27
Official
Good day Berten.
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
KInd regards, Nonhlanhla
Thank you for reaching out to Supersonic. I see that you are experiencing issues with our Billing department and I apologise for the frustration caused. Kindly be advised that I will be looking into your query.
KInd regards, Nonhlanhla
BB
Berten B's updateReviewer Update
01 Nov 2021, 08:36Hi Nonhlanhla, thanks for your reply.
Would you please arrange a teams meeting for us with yourself and the manager at billing or accounts department?
Would you please arrange a teams meeting for us with yourself and the manager at billing or accounts department?
BB
Berten B's update01 Nov 2021, 08:36
Reviewer Update
Hi Nonhlanhla, thanks for your reply.
Would you please arrange a teams meeting for us with yourself and the manager at billing or accounts department?
Would you please arrange a teams meeting for us with yourself and the manager at billing or accounts department?
