Unauthorized debiting by Supersonic, pathetic service

Supersonic is the worst at customer service. They have been double debiting me *******ly for the last 10 months and I have escalated the matter and lodged a complaint in September of 2025 and have still not received feedback.I call the call centre and get promised to be called by a manager and still nothing. I want my refund for these 10 months and cannot accept a response of it being referred to the billings department for over 3 months now. This is incompetence on another level.Absolutely pathetic. I have now been promised a call by Mohammed Cassim or Feroza who is the billings manager and I still have not received a call.Supersonic get my refund to me urgently,this is ******** and unauthorized debiting of my account. Wish there were negative stars to give