TB
Theuns B
1 reviews | Active since Jul 2013
04 May 2020, 12:31
Unauthorized Debit Order
I was with Nepic and cancelled my contract in February. Then Supersonic took over Nepic and decided to reactivate the debit order on my account at the end of April without my consent. I have called, emailed, whatsapp but no reply. Can't get hold of anybody to resolve the issue.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
04 May 2020, 18:18Hello Theuns,
Apologies for this. An agent will be in touch ASAP to assist.
Regards,
Sandra
Apologies for this. An agent will be in touch ASAP to assist.
Regards,
Sandra
Supersonic 's reply04 May 2020, 18:18
Official
Hello Theuns,
Apologies for this. An agent will be in touch ASAP to assist.
Regards,
Sandra
Apologies for this. An agent will be in touch ASAP to assist.
Regards,
Sandra
TB
Theuns B's updateReviewer Update
07 May 2020, 16:36Dear Sandra, Just wanted to let you know that your agent has still not contacted me. This issue remains unsolved. This is the WORST service ever!!! Glad that after this I will never have to deal with Supersonic again!
TB
Theuns B's update07 May 2020, 16:36
Reviewer Update
Dear Sandra, Just wanted to let you know that your agent has still not contacted me. This issue remains unsolved. This is the WORST service ever!!! Glad that after this I will never have to deal with Supersonic again!
TB
Theuns B's updateReviewer Update
12 May 2020, 09:18Dear Sandra, It has now been 7 days, no reply from Supersonic......
TB
Theuns B's update12 May 2020, 09:18
Reviewer Update
Dear Sandra, It has now been 7 days, no reply from Supersonic......