TH
TAMMY H
1 reviews | Active since Jan 2013
20 Oct 2021, 14:46
Unable to cancel subscription
I am attempting to cancel my subscription with supersonic. I sent an email on the 22/09/2021 to which I have yet to receive a response. I have been holding to speak to someone in the call centre for over 18 minutes now and still no response.
Please can someone contact me urgently to resolve this issue
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Replies (5)0
Replies (5)
Supersonic 's replyOfficial
20 Oct 2021, 14:49Good day Tammy H
Thank you for reaching out to Supersonic, I apologise for the frustration caused please note that i will be looking into your query and will revert back to you shortly.
Regards
SN
Thank you for reaching out to Supersonic, I apologise for the frustration caused please note that i will be looking into your query and will revert back to you shortly.
Regards
SN
Supersonic 's reply20 Oct 2021, 14:49
Official
Good day Tammy H
Thank you for reaching out to Supersonic, I apologise for the frustration caused please note that i will be looking into your query and will revert back to you shortly.
Regards
SN
Thank you for reaching out to Supersonic, I apologise for the frustration caused please note that i will be looking into your query and will revert back to you shortly.
Regards
SN
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TAMMY H's updateReviewer Update
21 Oct 2021, 08:02Between 8 - 3.
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TAMMY H's update21 Oct 2021, 08:02
Reviewer Update
Between 8 - 3.
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TAMMY H's updateReviewer Update
25 Oct 2021, 12:57I have still not received a call from Supersonic.
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TAMMY H's update25 Oct 2021, 12:57
Reviewer Update
I have still not received a call from Supersonic.
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TAMMY H's updateReviewer Update
29 Oct 2021, 12:49I have still not been contacted by Supersonic. My October debit order has now gone through. I need this to be finalised before the November debit order goes through.
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TAMMY H's update29 Oct 2021, 12:49
Reviewer Update
I have still not been contacted by Supersonic. My October debit order has now gone through. I need this to be finalised before the November debit order goes through.
TH
TAMMY H's updateReviewer Update
29 Oct 2021, 13:01I apologise. I called in and spoke to an agent and apparently you still have my previous cell number on record. I have updated my contact number. Please try and call me again.
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TAMMY H's update29 Oct 2021, 13:01
Reviewer Update
I apologise. I called in and spoke to an agent and apparently you still have my previous cell number on record. I have updated my contact number. Please try and call me again.