LJ
Lyle J
1 reviews | Active since May 2014
18 Aug 2021, 16:20
Two steps forward Five steps back
Finally connected. Everything works 100% except I can't check my usage on the supersonic portal. It's keep on saying AUTHENTICATION ERROR. And no one seems to answer my whatsapps and the call centre is always busy. So what am I to do? Is it possible to supply me with simcard phone number so I can check it myself on the MTN app
Helpful (0)
Replies (11)0
Replies (11)
Supersonic 's replyOfficial
18 Aug 2021, 16:24Good day, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l check on your query.
Warm regards
SN
Warm regards
SN
Best regards,
Supersonic 's reply18 Aug 2021, 16:24
Official
Good day, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused, please hang in there while l check on your query.
Warm regards
SN
Warm regards
SN
Best regards,
LJ
Lyle J's updateReviewer Update
18 Aug 2021, 17:05I know you won't get back to me
LJ
Lyle J's update18 Aug 2021, 17:05
Reviewer Update
I know you won't get back to me
LJ
Lyle J's updateReviewer Update
18 Aug 2021, 17:54Please just supply me with the simcard's number that is in the router
that way I can check the usage myself
that way I can check the usage myself
LJ
Lyle J's update18 Aug 2021, 17:54
Reviewer Update
Please just supply me with the simcard's number that is in the router
that way I can check the usage myself
that way I can check the usage myself
Supersonic 's replyOfficial
18 Aug 2021, 19:34Lyle J, The sim card number is imprinted on the SIM card it self, kindly confirm which portal you are using to check for usage ?
Best regards,
Supersonic 's reply18 Aug 2021, 19:34
Official
Lyle J, The sim card number is imprinted on the SIM card it self, kindly confirm which portal you are using to check for usage ?
Best regards,
LJ
Lyle J's updateReviewer Update
18 Aug 2021, 19:52The mobile number?
It's not printed on there
I'm using the https://portal.supersonic.co.za/index.php
Is there anyway you can get the mobile number?so I can manually check it on the MTN app
It's not printed on there
I'm using the https://portal.supersonic.co.za/index.php
Is there anyway you can get the mobile number?so I can manually check it on the MTN app
LJ
Lyle J's update18 Aug 2021, 19:52
Reviewer Update
The mobile number?
It's not printed on there
I'm using the https://portal.supersonic.co.za/index.php
Is there anyway you can get the mobile number?so I can manually check it on the MTN app
It's not printed on there
I'm using the https://portal.supersonic.co.za/index.php
Is there anyway you can get the mobile number?so I can manually check it on the MTN app
Supersonic 's replyOfficial
18 Aug 2021, 21:13You can not check your data balance manually, Please register using this link: https://clientzone.supersonic.co.za/register/
Best regards,
Supersonic 's reply18 Aug 2021, 21:13
Official
You can not check your data balance manually, Please register using this link: https://clientzone.supersonic.co.za/register/
Best regards,
LJ
Lyle J's updateReviewer Update
18 Aug 2021, 21:23I've already registered on that portal
I can login easily on there
The problem remains the usage portal
I can login easily on there
The problem remains the usage portal
LJ
Lyle J's update18 Aug 2021, 21:23
Reviewer Update
I've already registered on that portal
I can login easily on there
The problem remains the usage portal
I can login easily on there
The problem remains the usage portal
LJ
Lyle J's updateReviewer Update
18 Aug 2021, 21:31It's been giving off this problem since day one. Thought it might need some time to get my number on the system
LJ
Lyle J's update18 Aug 2021, 21:31
Reviewer Update
It's been giving off this problem since day one. Thought it might need some time to get my number on the system
LJ
Lyle J's updateReviewer Update
19 Aug 2021, 11:27Can you please grt back to me?
LJ
Lyle J's update19 Aug 2021, 11:27
Reviewer Update
Can you please grt back to me?
LJ
Lyle J's updateReviewer Update
19 Aug 2021, 13:37My service went down suddenly
And no one seems to know why
Because its paid
And no one seems to know why
Because its paid
LJ
Lyle J's update19 Aug 2021, 13:37
Reviewer Update
My service went down suddenly
And no one seems to know why
Because its paid
And no one seems to know why
Because its paid
LJ
Lyle J's updateReviewer Update
21 Aug 2021, 13:55Can you assist me?
My ****ing service is down for the second time this week
No one seems to do the call back thing eventhough they promised
I just need some ****ing assistance
My ****ing service is down for the second time this week
No one seems to do the call back thing eventhough they promised
I just need some ****ing assistance
LJ
Lyle J's update21 Aug 2021, 13:55
Reviewer Update
Can you assist me?
My ****ing service is down for the second time this week
No one seems to do the call back thing eventhough they promised
I just need some ****ing assistance
My ****ing service is down for the second time this week
No one seems to do the call back thing eventhough they promised
I just need some ****ing assistance