SV
Stephanie V
1 reviews | Active since Jun 2021
06 Sept 2021, 09:54
Trapped
I am a hostage. My husbands account, confirmed by email, was going to be cancelled on the 31st. It is now the 6th of September. I have no Wifi. I am unable to sign up with another service provider. Because when i do it says i am still signed up with another ISP (Supersonic). Supersonic says they sent an invoice out for a new month and forgot to release me. But still turned off my WIFI. How is this even ethical.
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Supersonic 's replyOfficial
06 Sept 2021, 09:56Good day Stephanie V
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I have requested one of our customer experience agents to get in touch with you.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I have requested one of our customer experience agents to get in touch with you.
Kind regards
SN
Supersonic 's reply06 Sept 2021, 09:56
Official
Good day Stephanie V
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I have requested one of our customer experience agents to get in touch with you.
Kind regards
SN
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I have requested one of our customer experience agents to get in touch with you.
Kind regards
SN