R
Robert

1 reviews | Active since Oct 2021

24 Nov 2023, 13:43

TP Link Router

I bought a wireless router from Supersonic the deal went smooth, my router was delivered I found the password tag at the bottom of device was damaged, after contacting them they on their Whatsapp site "Zintle" said it would be replaced that was 22/10/23 today is 24/10/23 and now I can't get anybody to talk to me customer care line - network overloaded, e-mail no reply, Whatsapp very slow or no reply

0
Replies (2)
Supersonic
Supersonic 's reply24 Nov 2023, 13:49
Official
Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.

Best regards,

R
Robert's update24 Nov 2023, 14:34
Reviewer Update
That is what you keep on saying by email as well waiting with bated breath