Tower STILL down!

We have been having issues with the MTN tower in Fouriesburg. I have been following up twice a day for feedback and keep getting told the matter has been escalated to MTN. Ive been told that loadshedding affects the tower. But when there isnt loadshedding we still have no signal. I have had to buy so much data from CellC just to be able to work. Running off my phone doesnt give me the same signal strength as I usually get from you guys.. In the last 2 weeks we have had signal for only 4 days. Yet we are still paying for the full month even though we haven't even been able to use our wifi. I know you probable only have 2 clients in this area but we are clients none the same. I understand that you use MTN towers but surely someone can get a hold of them and express the urgency to get this sorted. I work remotely and this is severely affecting my ability to work.