Too much wrong, not enough right

1) Supersonic never respond to emails 2) Whatsapp line never works 3) Support ticket from system never gets a responce 4) Sudden debit order where permission was not granted 5) Debit order of R100 more than actual fee 6) 2 invoices provided with different amounts 6) I EFT every month by the 8th (contractually)

Who gave you the right to debit my account?????