WB
Werner B
1 reviews | Active since Jan 2020
14 Apr 2021, 20:09
Time to leave Supersonic. 0.9mb/s speed. No customer care.
Been with Supersonic for a year now. But the time has come to cancel their poor internet service and start the process again of getting a new ISP. Supersonic has the worst customer care service ever, even worse than Telkom. Phoned them regarding 0.9mb/s internet speed problem, was 16th in the line, waited 17 minutes to get 9th in the line then they dropped the call. Worst internet speeds ever. Their internet services and speeds was always good, but is the slowest and worst performing internet service provider now. Bye bye Supersonic, will be cancelling your services tomorrow.
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Replies (1)Supersonic 's replyOfficial
15 Apr 2021, 08:53Good day Werner B.
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to resolve this matter.
Kindest Regards,
Joshua
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to resolve this matter.
Kindest Regards,
Joshua
Supersonic 's reply15 Apr 2021, 08:53
Official
Good day Werner B.
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to resolve this matter.
Kindest Regards,
Joshua
My sincere apology for the inconvenience caused. I will be in contact with the relevant departments to resolve this matter.
Kindest Regards,
Joshua
