Till here and no more Must GET rid of this service!!!

What a service I would not recommend to anyone!!! I had my line installed in September and waited the whole of September to get my device to work due to not getting my password to work. It then only started to work two weeks back and I could only use my device for 4 days and then I was told my 28 days voucher has expired for real ?? Again I spoke yesterday to a lady called Zinhle and she told me my case was escalated ... What services does this ?? Pathetic I must say I wish i could just cancelled this whole thing. I was told to I was going to be called back it's a week already I haven't got anything to the way forward .. this would be a second time to go on Hello Peter and complaint. is this really how you do business with clients!!! Am completely frastrated and I got phone this morning to say that my case is still pending waiting on what to go forward my work is standing still at home and yet I must make use of a service I can't use . I once again spoke to the consultant Zinhle