HH
Holdah H

1 reviews | Active since Aug 2023

22 May 2024, 11:57

Ticket # [SST342241] // Re: Supersonic - Notice of Suspension for Overdue Account // (Closed)

Joined supersonic in 2021. I contacted because I kept getting notifications saying we there's no money on my account yet there was was money. They were ery professional and they Assistant. I then canceled my prescription due to coverage. Still I was Assisted with so much respect and professionalism. A month ago I then got and email saying I owe them R5000 and I asked them to call me back but all my tickes are closed without anyone reaching out to me. I am unemployed I won't let an account run to R5000. In 2023 I received and email asking to come and fetch their router I rep**** and said their font Is small but they can come any time.

0
Replies (1)
Supersonic
Supersonic 's reply24 May 2024, 13:20
Official
Good day, Holdah,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to urgently assist, and feedback will be provided as soon as possible.
Kind regards,
AM