HH
Holdah H
1 reviews | Active since Aug 2023
22 May 2024, 11:57
Ticket # [SST342241] // Re: Supersonic - Notice of Suspension for Overdue Account // (Closed)
Joined supersonic in 2021. I contacted because I kept getting notifications saying we there's no money on my account yet there was was money. They were ery professional and they Assistant. I then canceled my prescription due to coverage. Still I was Assisted with so much respect and professionalism. A month ago I then got and email saying I owe them R5000 and I asked them to call me back but all my tickes are closed without anyone reaching out to me. I am unemployed I won't let an account run to R5000. In 2023 I received and email asking to come and fetch their router I rep**** and said their font Is small but they can come any time.
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Replies (1)Supersonic 's replyOfficial
24 May 2024, 13:20Good day, Holdah,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to urgently assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to urgently assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Supersonic 's reply24 May 2024, 13:20
Official
Good day, Holdah,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to urgently assist, and feedback will be provided as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to urgently assist, and feedback will be provided as soon as possible.
Kind regards,
AM
