Three year cancelled account arre****d. They will milk you.

Just when I thought I was done with this horrible business, they just can’t seem to leave me alone! I have been done with supersonic for 3 solid years. They’ve owed me a refund since 2021 which I’ve let go and then recently I receive a letter of demand of a line which has been cancelled for THREE full years! I’ll be reporting this business as far up as I can since they waste one’s time. After speaking to at least 5 people in the span of one day, not one single answer on where the bill came from with a closed line. It is most certainly not arrears since I have all receipts that I’ve paid to the very last day AND BEYOND as I cancelled and was still charged!

I’ve emailed their complaints, I’ve contacted on social media, not one single helpful person exists within this business. After asking one of their reps why I got this letter of demand all they said was “it’s in arrears, you must pay” I respond to say how’s it in arrears when it’s cancelled and all he says is “you must pay”. Imagine paying for something with no explanation? Do you understand the concept of arrears? Especially when monthly y’all debited me without any hesitation but when it came to getting a refund, NOTHING.