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Sean Houghton-Hawksley
1 reviews | Active since Mar 2020
02 Jul 2022, 13:37
Thinking of switching isp
Slow performance AGAIN!! How many times do I still need to contact supersonic for the same damn issue!?? I already have a ticket open, but now I receive an error when I try to reply to that ticket. Plus I only seem to get a reaction when leaving a review on here. Horrible customer service
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
02 Jul 2022, 15:49Good Day Sean,
Thank you for reaching out to Supersonic. I will do my best to assist you.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I will do my best to assist you.
Kind Regards,
LB
Supersonic 's reply02 Jul 2022, 15:49
Official
Good Day Sean,
Thank you for reaching out to Supersonic. I will do my best to assist you.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I will do my best to assist you.
Kind Regards,
LB
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Sean Houghton-Hawksley's updateReviewer Update
02 Jul 2022, 16:58I have checked and the slow performance is still ongoing.
Ping: 193ms
Download: 6.17Mbps
Upload: 0.05Mbps
Ping: 193ms
Download: 6.17Mbps
Upload: 0.05Mbps
SH
Sean Houghton-Hawksley's update02 Jul 2022, 16:58
Reviewer Update
I have checked and the slow performance is still ongoing.
Ping: 193ms
Download: 6.17Mbps
Upload: 0.05Mbps
Ping: 193ms
Download: 6.17Mbps
Upload: 0.05Mbps
Supersonic 's replyOfficial
03 Jul 2022, 15:26Good Morning Sean, Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Supersonic 's reply03 Jul 2022, 15:26
Official
Good Morning Sean, Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.