FM
Fezeka M
1 reviews | Active since Jul 2016
14 Apr 2021, 10:36
They will hang up on you and close your calls unresolved
I have had no internet connection since Monday. I was informed that many other clients had the same issue which I understood. Since Monday I had no connection, I am unable to connect to work. I have spoken to about 5 different people and still no resolution. They close my calls and say they are resolved when I still have an issue.
I spoke to Sanelisiwe this morning, who hung up in my ear after asking that she connect me with a manager. Been waiting for a manager to contact me for 2 days now.
I have resorted to canceling instead. I think it's the blatant lies that make me the most frustrated about Supersonic. They will assure you that someone will be in contact and no one does at all.
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Replies (1)Supersonic 's replyOfficial
14 Apr 2021, 11:33Good day Fezeka M.
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to resolve this matter.
Kindest regards,
Joshua
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to resolve this matter.
Kindest regards,
Joshua
Supersonic 's reply14 Apr 2021, 11:33
Official
Good day Fezeka M.
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to resolve this matter.
Kindest regards,
Joshua
My sincere apology for the inconvenience and delays caused. I will be in contact with the relevant departments to resolve this matter.
Kindest regards,
Joshua
