They derverve a good review

There is few problem with all these bad review the support team isnt train correctly one said to reset the router you cant unless the sim card is activated. Activation started when they have confirmation you have received the router. First thing notice they refuse to release the fibre line when the user want to switch and 2nd refuse to replace the router if get faulty a free to use router the isp is responsible to replace the router there is insurance. If they have good team like vox will be rock solid isp. Mtn must make sure they rent correct people to do they job they cant just sending a replace router and they can send a empty bag with it so courier can place it in and they have already a tracking number on the replace today you replace router within 24 hours or less no need do they stupid things like ignore customer remember if there are no customers you can just closed the door so they said customer is always right i work years ago in store and the owner always said to me the customer is right and you have fulfill there needs