1 reviews | Active since Mar 2021
They are as bad as the reviews claim
Here is my last email to them, apparently they dont look at their emails anymore either.... you just need to sit and wait hours on the phone to speak to someone who doesnt know how to help you or get anything done.
From day one I have had issues that arent resolved but i thought i would give them a chance and to my surprise, every month they have gotten worse and worse. My LTE line started at 120mb down and 100 up now i am lucky if i get 10mb down and up. I have contacted them numerous times to cancel or try and fix but neither or my requests gets sorted.
They cant fix anything that is more complicated that rebooting/resetting the router or even getting my account canceled with them seems to difficult to understand.
AVOID AVOID AVOID
Thank you for contacting Supersonic, apologies for the inconvenience caused. Please let us know if you need any assistance.
Regards
WN
Thank you for contacting Supersonic, apologies for the inconvenience caused. Please let us know if you need any assistance.
Regards
WN
Until you are honest with how your lines are managed i can only recommend people avoid you.
Until you are honest with how your lines are managed i can only recommend people avoid you.
