THE WORST SERVICE PROVIDER BY FAR

This business is an absolute joke - all i want is for my account to be corrected so that i can make the necessary payment and all is well but nooo.

A long short story - i decided to get airfibre the end of last year. after having it for a month or two it did not work out - i then called and was advised to take FLTE which i did - they then said i would be credited and only pay for the FLTE - now for 9 months they want me to pay the outstanding amount which was meant to be credited - i have then decided to pay via eft because they were trying to take the extra money every month with my FLTE subscription - after logging many tickets which are still open and not resolved they then suspended my account in July because it shows i have not paid for many months - after a hectic fight and sending the proof of payments they reinstated my account - NOW my account has been suspended again because the proof of payments was not allocated which was sent twice - this service is ridiculous and i feel everybody working here needs to work somewhere else - how can nobody have the authority to assist in this matter - i will defnitely make it my mission to advise people not to use this **** show