THE WORST SERVICE PROVIDER

I have been having issues to connect since the 17 Jan 2023 till today, I have contacted SUPERSONIC from all social media platform and being told that my roodepoort tower is down and being told they have logged calls with the coverage team but with no luck. I have sent an email to cancel their services as its not working for me and being told that I need to give them 30 days notice even their system is not working. How can they expect me to pay for another month while the service is not working? I work remotely and this is severely affecting my ability to work. All I ask is for Supersonic to cancel my service with immediate effect, so that I can get another service provider, who will provide with better service. If you are looking for a company to provide internet I strongly urge not go with this company because I have never felt the level of frustration and anger that I have felt with these people. And they simply did not care to assist me properly.