1 reviews | Active since Jun 2020
The worst ISP in South Africa.
Supersonic sonic fibre send me a email to say that I have an outstanding amount of R395 for July. I paid the outstanding amount R450 on the 13 of September and an extra amount for R500. So, I paid them a total amount of R950.00 and my line is cut. On the 13 of September I phoned supersonic to ask them why did they cut my line and they said that they haven’t received the payment for July. So I made the payment of R450 plus an extra R500 so that the can see I paid. Today the 15th of September my fibre was cut. This is not the first time or the second time that they do this. I have paid them a total of R950 and still the cut my fibre. If this is the way they handle their clients I am going to cancel my subscription with them and go to a ISP that treats their clients with respect. I’m sick and tired of getting the run about.
