The Worst ISP company ever

# The Worst ISP company ever We all know that there are a variety of different ISPs out there. Some are great, while others can be a bit of a headache. But, which is the worst ISP out there?

***Supersonic***

This ISP has a pretty horrible reputation for having poor customer service and technical problems. Every time I've had to call their customer service department, it's been an absolute nightmare.

On multiple occasions, I've had to wait on hold for over half an hour to talk to an actual person.

The last time I called was an hour ago, and I still had the same response or update that was given from the beginning of January until the middle of the month (The original troubleshooting call was logged in mid December already (CAS-***-***5Y1)). It's a shame that they have to have such a terrible reputation because it used to be a pretty good service when I first got it a few years ago.

All I requested was that they replace my router. And this has been going on for almost more than a month now. With no feedback on how to resolve this.

The main problem with this company is that they do not care about their customers. They just don't seem to care at all! I'm disappointed in them and I'm planning to switch over to a different service provider as soon as I can.

On multiple occasions, promises were made to phone me back and even spoke to their customer management team stating they will call me back (and never did) and send me an email within the hour of said call (and never did). Customer Service seems to be a huge problem for them since no one has ever been able to help me with my problems or return calls or contact the company in any way shape or form.

Since receiving this awful service I have repeatedly been left on hold and with false promises to get back to me ASAP.

I would not recommend this ISP to anyone in the future.