DC
Desmond C

1 reviews | Active since Jul 2020

27 Aug 2021, 17:15

The worst ********** service provider ever in my entire human existence

ccount number S*** @supersonicfibre

I've had no stable internet access for the whole week, and even when it is there i cant even do a zoom without internet disruptions or delays . To say i'm disappointed will be an understatement. please resolve! Oh and i've already had encouters with one of your staff members via Twitter Let me quote their Tweet "@nkateko_chauke Our speeds are best effort and location dependant. Please try moving your router to a different area in your household. MP". Like what the hell is this Really @supersonicfibre ? Is this your best effort at assisting me? I've been using this router for over a year and it has remained in this position working just fine all of a sudden it is now location dependent, Which location is that. I Really hope this is a joke or something cause your suggestion is just bluffing me right now. Like where else can i put this router on the roof? outside? will that change the speed? Honestly @supersonicfibre This is frustrating "Disappointed face"

0
Replies (2)
Supersonic
Supersonic 's reply27 Aug 2021, 17:30
Official
Good day Desmond 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query. 

Kind regards
WN
Supersonic
Supersonic 's reply27 Aug 2021, 17:30
Official
Good day Desmond. 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query. 
Kind regards, Nonhlanhla