The Worst
I cancelled my account in Oct so the last payment should have been in Nov. They then proceeded to bill me for Dec as well. I have sent 3 emails to cancellations and to accounts regarding the matter but it still hasn't been resolved.
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
27 Dec 2022, 14:44Good Day Anel.
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into your issue and we will provide you with feedback.
Kind Regards,
Supersonic Team,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into your issue and we will provide you with feedback.
Kind Regards,
Supersonic Team,
Supersonic 's reply27 Dec 2022, 14:44
Official
Good Day Anel.
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into your issue and we will provide you with feedback.
Kind Regards,
Supersonic Team,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into your issue and we will provide you with feedback.
Kind Regards,
Supersonic Team,
Supersonic 's replyOfficial
28 Dec 2022, 11:05Good day Anel, thank you for contacting supersonic fibre. We would like to apologize for the inconvenience and frustration caused. Kindly note we will look into this matter. Regards Supersonic Team
Supersonic 's reply28 Dec 2022, 11:05
Official
Good day Anel, thank you for contacting supersonic fibre. We would like to apologize for the inconvenience and frustration caused. Kindly note we will look into this matter. Regards Supersonic Team
's updateReviewer Update
05 Jan 2023, 09:32This has still not been resolved and on top of this, I have just received a debit order notification of R1597.98. I don't owe this. I only owe R997.98.
's update05 Jan 2023, 09:32
Reviewer Update
This has still not been resolved and on top of this, I have just received a debit order notification of R1597.98. I don't owe this. I only owe R997.98.